Accurate data is critical for decision-making. We rely on accurate financial and operational data to run our businesses, and if the data is questionable, it can create mayhem. When it comes to organizational health data, we look at employee engagement surveys and similar tools to give an idea of the current climate within the organization. When the material is shared, discussions begin with executives and experts taking their best guess at the root cause of what we are seeing

Last week, I wrote about what happens when roles at the senior executive level are not performed at the appropriate level. I said the impact can undermine the contributions of hundreds of role holders throughout the business. Mark Witkowski commented and added that “The root cause of this situation can be very different. Sometimes attributable to the executive having a weak team… or in other cases some people have trouble letting go, and they don’t delegate appropriate work

A few weeks ago, on 2 separate occasions, I wrote about how the vertical structure affects individual employee performance and how jams and gaps impact people personally. For example, when you find yourself in a jam-up, you may feel as though your manager is interfering with your work or competing with you, acting more like a colleague or competitor sharing the workload. It’s not uncommon to see up to three layers in a single reporting chain, and sometimes more, all competing